Privacy Policy

Our Commitment to Privacy

At BayClean Channelview Landscaping, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services or visiting our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us through our website, phone, or email. This information may include:

• Your name, address, phone number, and email address
• Property details and service requirements
• Payment information for billing purposes
• Communication preferences and service history
• Photos of your property if provided for project planning

We may also collect information automatically through our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how customers find and use our services.

How We Use Your Information

We use the information we collect to provide you with excellent landscaping services and to improve your customer experience. Specifically, we use your information to:

• Schedule and perform landscaping services at your property
• Process payments and maintain billing records
• Communicate with you about appointments, quotes, and service updates
• Send you seasonal reminders and maintenance recommendations
• Respond to your questions and customer service requests
• Improve our services and develop new offerings
• Comply with legal obligations and protect our business interests

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services.

Communication Preferences

If you provide us with your email address or phone number, we may use it to send you service reminders, seasonal tips, special offers, or company updates. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails. Please note that even if you opt out of marketing communications, we will still send you important service-related messages such as appointment confirmations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure methods to store and transmit your data, and we restrict access to your information to employees and contractors who need it to perform their jobs.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how visitors use our site. Cookies are small text files stored on your device that help us remember your preferences and understand site usage patterns.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, some features of our website may not function properly if you disable cookies.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services such as payment processors, mapping services, or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. After your relationship with us ends, we may retain certain information for legal, tax, or business record-keeping purposes. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. If you would like to review the information we have about you, correct inaccurate information, or request that we delete your data, please contact us using the information below.

Please note that we may need to retain certain information for legal or administrative purposes, such as billing records or service history. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

BayClean Channelview Landscaping
15201 E Freeway Service Rd Suite 227
Channelview, TX 77530
Phone: (713) 487-4765
Email: hello@channelviewlandscaping.com

We take your privacy seriously and will do our best to address any concerns you may have. Thank you for trusting BayClean Channelview Landscaping with your landscaping needs.